We appreciate your business. The Discount Points program is our way of thanking you for shopping with us. When you purchase our products, recommend us to your friends or email us with feedback about our products, website or service, we will reward you with Discount Points that can be turned into savings on your next purchase. You are automatically enrolled in the Discount Points program when you register with Forever Fragrant and will receive a 15% discount on your first order. The Discount Points program combined with our free shipping offer means that you can enjoy our quality products and save money. There are four ways to save money with our Discount Points program.- You will receive an automatic 15% discount for your first order.
- You will automatically receive Discount Points worth 5% of the product value on every order including your first order. These can be turned into savings on any future order.
- Recommend us to a friend and receive 10,000 Discount Points worth $5.00 off your next order, when your friend places a first order.
- Send us an email to provide feedback on our products, website or service and you will receive 10,000 Discount Points worth $5.00 off your next order.
The program is simple. Create an account with Forever Fragrant and we will take care of the rest. The points that you have earned and redeemed and your current balance are tracked automatically. Access your account with the 'My Account' button in the top menu and follow the 'View my Discounts Points information' link to see this information.Frequently Asked Questions
- How do I redeem my Discount Points?
If you have a balance in your Discount Points account, you will be given the option to redeem your points on the Payment Information page in the checkout process. You may select this option to apply the discount to the order or you may choose to accumulate the points and use them on a later order.
- How do I earn points for a referral?
If you tell a friend about us and she places an order, you can earn 10,000 Discount Points worth $5.00 off your next order. Give your friend the email address that you used to create your account. When she places her first order, she will be asked to enter your email address on the Payment Information page in the checkout process. She enters your email address, completes the order and you receive the referral bonus. It's as simple as that.
- How do I earn points for providing feedback?
We value your feedback. It helps us to continuously improve our products and service. Take the time to send us an email. Tell us what you think about our products, website or service and we will reward you with 10,000 Discount Points worth $5.00 off your next order. Our complete contact information can be found by selecting the 'Contact Us' button in the top menu. Currently this offer is limited to three submissions, but please feel free to provide feedback as many times as you wish.
- Is there a minimum balance required before I can use my Discount Points?
No minimum balance is required to redeem your points. On any order, you can use your points or accumulate them. It's your choice.
- Is there a minimum purchase required before I can use my Discount Points?
No minimum purchase is required to redeem your points.
- Is there a limit to the number of points I can redeem on an order?
There is no limit to the number of points that you can redeem on an order other than the value of the order itself and the number of points that you have in your account. If you pay for an order completely with Discount Points, your unused points will remain in your account for further discounts on future orders.
- Will I earn points for shipping fees?
No. Points earned are based on product purchases only.
- Will I earn points for discounted products?
Yes. We award points even on orders where other discounts are applied. Discount Points are always based on the price you pay.
- Do my Discount Points expire?
Yes, but only if you haven't made a purchase, referral or feedback email in more than a year.
- What do I do if I have a problem?
If you have any questions or difficulty regarding our Discount Points program, please contact us for assistance. - What are your Conditions of Use?
- Discount Points are only available to registered members of the Forever Fragrant web store.
- Discount Points can only be collected and used with online purchases and are only valid at Forever Fragrant.
- Points are non-refundable and non-transferable.
- Discount Points can not be exchanged for cash.
- Discount Points awarded for any cancelled order will in turn be cancelled.
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability. |
